Privacy Policy

Data controller

The controller of personal data collected through this website is INNER CIRCLE LUXURY GROUP SL, whose identifying details appear at the beginning of this page.

Data we may process

We may process data that users provide voluntarily when contacting us, such as their name, email address, telephone number, preferences, destination, dates, type of enquiry and any information required to assess or manage a private request. Basic technical data arising from use of the website, such as IP address, cookie identifiers or browsing information, may also be processed in accordance with the Cookie Policy.

Purposes

● To respond to requests for information, contact or quotations.

● To manage requests concerning concierge, travel, mobility, property, yacht, booking, security or experience services.

● To maintain the communications required to prepare, confirm or fulfil a request.

● To comply with applicable legal obligations.

● To improve the security, operation and content of the website.

Legal basis

The legal basis for processing may be the data subject’s consent when contacting us, the implementation of pre-contractual or contractual measures when a service is requested, compliance with legal obligations and our legitimate interest in maintaining the security and proper operation of the website.

Retention

Data will be retained for as long as necessary to handle the request, maintain the relevant relationship and comply with any legal obligations. When no longer required, it will be deleted or blocked in accordance with applicable regulations.

Recipients

We will not disclose data to third parties except where required by law, where operationally necessary to handle a request made by the data subject, to providers acting on behalf of the controller, or to technical services required for the website to operate.

Rights

Data subjects may request access to, rectification or erasure of their data, object to or restrict its processing, and request data portability by writing to info@innercircleluxurygroup.com. They may also lodge a complaint with the competent supervisory authority if they believe their rights have not been properly addressed.

Confidentiality and security

INNER CIRCLE LUXURY GROUP SL applies reasonable measures to protect personal information and handle requests discreetly. However, no system connected to the internet can guarantee absolute security.